Integrations for Phone Platforms

There are three different ways you can set up music on hold for aVoIP phone system. First, what is VoIP? Next, what are my options for VoIP Music On Hold?

What kind of equipment do I need to play music on hold? Playing music on hold does not always require equipment. However, if you have an on-premise communications platform (or legacy PBX phone system), you may use a music on hold device, or player.

Do I need a technician to install music on hold on my phone system? Often, a technician is not needed to install music on hold, however knowledge of the phone system (or platform) is necessary. This article describes installation on some commonly-used on-premise phone systems.

The Comdial DX-120 is a commonly-found PBX business phone system. Adding music on hold to this system is not too tricky. Take a look at these instructions, provided by Comdial in their DX-120 Phone System Manual.

At one time, all phone systems worked in this way. The phone equipment was on-site, or on-premise. Many on-premise PBX phone systems require a music on hold device, or player. This article discusses connections required for installation.