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Genesys Cloud Hold Music Messages App Video

Easy On Hold has announced the release of its hold music app for Genesys Cloud. Now you can see it in action. Get dtails in Genesys App Foundry: https://appfoundry.genesys.com/filter/genesyscloud/listing/4b7d5e57-19ab-4a4e-8ff0-5217eb34417b

Genesys App Foundry partner Easy On Hold

This video shows:

  • Logging in to Easy On Hold Cloud to link your account to Genesys Cloud
  • Adding and activating Easy On Hold app in Genesys Cloud
  • Pushing approved on hold content to Genesys Cloud prompts
  • Confirming the hold music message is loaded in Genesys Cloud
Updated on May 22, 2023

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