Easy On Hold has announced the release of its hold music app for Genesys Cloud. Now you can see it in action. Get dtails in Genesys App Foundry: https://appfoundry.genesys.com/filter/genesyscloud/listing/4b7d5e57-19ab-4a4e-8ff0-5217eb34417b
This video shows:
- Logging in to Easy On Hold Cloud to link your account to Genesys Cloud
- Adding and activating Easy On Hold app in Genesys Cloud
- Pushing approved on hold content to Genesys Cloud prompts
- Confirming the hold music message is loaded in Genesys Cloud