Easy on Hold Knowledgebase
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Background Music In Your Business
Articles provide tips and ideas for using background music in your business. How to choose a sound system and find the right music channels.
White papers, articles, instructions, and official documentation.
Articles about getting started with music on hold and messages on hold. Topics include setting up music on hold and messages on hold, choosing a music and messages on hold provider, best practices and tips on creating effective caller experiences.
Hold Music Licensing for Business
Articles that educate on the topic of music licensing for phone platforms. Music licensing continues to be a very serious topic. To avoid fines and liabilities, learn about the kinds of music that can be played on your phones.
Integrations for Phone Platforms
Information about messages and music on hold integrations. We help with all phone systems and platforms, such as Genesys, Cisco, Avaya, Ring Central, 3CX, Five-9, Asterisk, FreeSWITCH, Broadsoft, and more.
In this category we will archive documentation on legacy music on hold devices.
News releases; media publications, Easy On Hold and Brandi Music.
Streaming Hold Music
What is streaming hold music and messaging? It is live streaming audio with content created exclusively for your business callers to hear while they wait on hold. Live streaming messages on hold allow automatic scheduling, instant changes, priority message rotation, and many more features.
Step by step tutorials and instructions on using music on hold, messages on hold, Easy On Hold interfaces and other tools for creating amazing caller experiences.
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