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  • Guide to Streaming Hold Music

    What is streaming hold music? t's a live streaming audio program with content created exclusively for your business. With music constantly changing and timely topics blending in at just the right times, callers hear a fresh sound far superior to the common on-hold audio loop.
  • Broadsoft Broadworks Streaming Hold Music Setup Guide

    Learn how Easy On Hold's cloud-based appliance, Streaming Queue Music™ provides hold music and message streams in the Broadsoft platform.
  • Genesys Engage Streaming Queue Music

    Learn how audio streams in the Genesys Engage queue are easily managed for the best experience throughout the stages of the customer journey.
  • Contact Centers Moving Toward Streaming Music On Hold + Queue Music Service

    Learn which platforms have adopted the streaming hold music concept, and how contact centers are improving caller satisfaction.
  • Onsip Streaming Music On Hold

    Your Onsip VoIP hosted phone service can use a stream of music and messages on hold. Get a legal music stream and custom voices: here's how.
  • Music and Message On Hold Options for AVAYA Platforms

    In this report, we describe several music and message on hold options for Avaya platforms.
  • Delight callers with daypart greetings

    Daypart greetings are an excellent way to make callers feel welcome. It's a nice surprise to hear, "hope you're having a great morning" or "a great Monday." Streaming on hold messaging from Easy On Hold provides this opportunity because the stream always knows to play the right messages at the right time. Revolutionary idea? Try it at easyonhold.com.
  • Easy On Hold Collaborates with Microsoft to Introduce First Live Streaming Hold Music Integration for Microsoft Teams Phone

    Easy On Hold, a Microsoft partner, has created a streaming hold music service for Microsoft Teams Phone customers. This is the first service that integrates with Teams Phone and includes licensed music for worldwide users.
  • Easy On Hold Streaming Hold Music for Microsoft Teams Phone: How Does It Work?

    Streaming Music on Hold is now available in Microsoft Teams Phone. With an Easy On Hold subscription, you can play better music to callers.
  • The Benefits of Streaming Hold Music

    The streaming music service from Easy On Hold keeps your messaging and music fresh by automating updates and scheduling content throughout the day.
  • 2CBAS Software Update: Improved Reliability, Diagnostics & Control

    We’re excited to announce a new software release for the 2CBAS (2-Channel Business Audio System), designed to improve audio streaming...
  • How to Use Daypart Greetings on Your Easy On Hold Stream

    Good morning! Hope your Tuesday is off to a great start.” “Good afternoon, and thanks for calling today.” Daypart Greetings give callers a thoughtful and engaging experience, and they're built into our streaming music-on-hold platform. These short, friendly voice messages are programmed to play at just the right time — based on the day of the week and the time of day.
  • Testing Easy On Hold Streaming Queue Music

    Testing Easy On Hold Streaming Queue Music (SQM) On-Premise Edition with Cisco UCCE, PCCE, UCCX, and VVB When implementing the...

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