Clones Match the On-Site Human Talent for Cohesive Voice Branding
KALAMAZOO, Mich., July 26, 2024 — Easy On Hold, a leading provider of on hold and background music for businesses, announces the launch of its AI Voice solution. EOH AI Studio is a generative AI voice site that allows clients to instantly create and download IVR and auto attendant prompts.
Helpful AI Voice Feature
The feature solves the problem commonly faced by phone and communications technicians. When installing or updating phone systems, professional voice recordings are needed “on the spot. Before AI Studio, techs would record IVRs with their own voices, or use robotic AI options,” says Julie Brown, Easy On Hold President and CEO.
“Phone techs are moving fast, working for enterprises which can require hundreds of prompts and recordings for inbound callers,” Brown said. “Phone techs end up recording these prompts themselves, or waiting days for human voice over talents to complete them, or using inferior AI sites that sound too robotic and off-putting.
Self Serve AI Voice Solution
With EOH AI Studio, our clients can self-serve in seconds, with text to speech and foreign translation for virtually any language they require.”
Clients can self-serve in seconds, with text to speech and foreign translation for virtually any language they require.Post this
AI Voices Clones of Available Human Voices
Brown says the EOH AI Studio is unique in that the main clones are those of the on-site human voice over talents.
“If you’ve already been using our on-staff voice overs for your on hold marketing or other audio marketing, you can begin using the clones of these voices to speed up turnaround time on projects. The result is cohesive voice branding,” Brown explained.
“The clones of these on-staff humans can speak any language, so it’s the same voice heard by all your callers. That’s a nice touch.”
Multiple AI Voices Options Per Prompt
EOH AI Studio also includes free re-reads of scripts when the clones don’t deliver the type of emotion, phrasing or pronunciation desired by the client. “If you don’t care for what the clone provided, just ask for a human re-read for no extra fee. You can’t do that with the leading AI services out there,” said Brown.
More EOH AI Studio fetures:
- Text to speech tool
- Foreign language translation tool
- Multiple results for each script, with different types of phrasing
- Free human re-read in all languages if the cloned voices don’t deliver the desired result
- 68+ languages, dialects and accents
- On-staff human voiceover talents and many other clones are available when additional voices are desired
About Easy On Hold
Easy On Hold revolutionized music on hold technology with the introduction of a live stream of licensed music and custom content in 2013. Today, Easy On Hold leads the industry in innovation with end-to-end streaming applications. Integrations include Avaya, Microsoft Teams Phone, Cisco, Genesys, FreeSwitch, Asterisk, Broadsoft and dozens more. Easy On Hold is dedicated to driving more customer engagement for its thousands of customers around the world.
Media Contact:
For more information about AI Voice or to schedule an interview, please contact:
Tim Brown, Vice President and Chief Technology Officer
888-798-4653
[email protected]
easyonhold.com