Streaming Cisco Hold Music Solution Approved
Easy On Hold’s Streaming Queue MusicTM solution for Cisco on-prem platforms UCCE, PCCE, UCCX, and CUCM 12.5 was rigorously tested and approved as Cisco Compatible.
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The Contact Center Queue: Lessons From The Pandemic
How the COVID pandemic changed the modern contact center, and how the new Enterprise Music On Hold™ solution from Easy On Hold® is helping to improve customer satisfaction as part of a complete contact center platform design. -
Contact Centers Moving Toward Streaming Music On Hold + Queue Music Service
Learn which platforms have adopted the streaming hold music concept, and how contact centers are improving caller satisfaction. -
Avaya Aura Media Server Streaming Queue/Hold Music Documentation
The Easy On Hold Streaming Queue Music solution pairs well with Avaya’s powerful Aura Media Server to deliver easily-managed, unique...