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Guides and Whitepapers

White papers, guides, articles, instructions, and official documentation.
  • Testing Easy On Hold Streaming Queue Music

    Testing Easy On Hold Streaming Queue Music (SQM) On-Premise Edition with Cisco UCCE, PCCE, UCCX, and VVB When implementing the...
  • RingCX Hold Music & Messages App Automates Queues

    The Easy On Hold RingCX Hold Music & Messages App connects the Easy On Hold Creative Content Center™ with RingCX and automatically manages audio for both Waiting Queue Music and Hold Music.
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