Do I need a technician to install music on hold on my phone system? Often, a technician is not needed to install music on hold, however knowledge of the phone system (or platform) is necessary. This article describes installation on some commonly-used on-premise phone systems.

At one time, all phone systems worked in this way. The phone equipment was on-site, or on-premise. Many on-premise PBX phone systems require a music on hold device, or player. This article discusses connections required for installation.