What kind of equipment do I need to play music on hold? Playing music on hold does not always require equipment. However, if you have an on-premise communications platform (or legacy PBX phone system), you may use a music on hold device, or player.

The iProMOH is a workhorse that plays audio from an internal cache. The device connects to the EOH iProMOH server hourly to check for updates. It is used for messages on hold and overhead in-store music announcements.