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  • The Caller Experience Opportunity

    At the start of 2023, Easy On Hold® analyzed more than 20 published surveys, crunched the latest statistics and compiled best practices from customer experience experts. They tell a compelling story: Companies that remove friction from customer touchpoints and have real conversations will win in 2023.
  • Easy On Hold Says New Streaming Music Channel for Contact Center Hold Queues Will Reduce Customer Complaints About Crass Lyrics and Content

    Easy On Hold offers vocal hit music that won't offend callers who are waiting on hold. A positive listening experience for callers of any age.
  • How To Use the Easy On Hold Online Music Voting System

    We offer a convenient online music voting tool to help your team choose the best tracks before they go live on your phone system. Here's how it works.

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